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Privacy Policy

Last updated: 10 June 2026

This app helps users plan meals, manage household nutrition targets, and generate shopping lists.

What data the app uses

• Account information — email address and authentication identifiers used for sign-in. Email addresses are verified by a one-time link sent to the user on registration and again on any sign-in where the email is not yet verified.
• Profile information — name, age, sex, height, weight, activity level, diet, allergies, intolerances, cuisines, and nutrition targets.
• Planning data — selected meals, weekly plan preferences, household members, custom meals, meal templates, daily intake history, and shopping-list related data.
• Optional media permissions — camera and photo-library access when the user chooses to scan or attach meal-related images.

How data is stored

• Account credentials are handled by Firebase Authentication. Passwords are never seen or stored by the app — Firebase Authentication manages them on Google’s infrastructure. A minimum password length of 8 characters is required at registration.
• Profile, planning, household, custom meals, meal templates, and intake-history data are stored in Cloud Firestore (Google) under a document path scoped to the signed-in user. Firestore security rules restrict every read and write to the document owner.
• Some app data may be cached locally on the device for performance and offline use.
• Authentication tokens are stored using the device’s secure storage (Keychain on iOS, EncryptedSharedPreferences on Android via expo-secure-store), with a non-sensitive AsyncStorage fallback only when the secure-storage API is unavailable.

How data is used

• To sign users in, verify their email, and maintain their session.
• To calculate nutrition targets and tailor meal recommendations.
• To build weekly plans, optimise portions, and generate shopping lists.
• To support app features that require camera or photo-library access only when the user invokes them.

Subprocessors and data sharing

• The app does not include third-party advertising or ad tracking.
• The app uses the following subprocessors:
  • Google Firebase (Authentication, Cloud Firestore) — stores account credentials, profile, and planning data.
  • RevenueCat — manages subscription entitlements. The app sends the Firebase user ID to RevenueCat to associate a subscription with the account; the email address is not shared.
• The app does not call any third-party recipe APIs; recipe content is bundled with the app.

User controls

• Users can sign out at any time from the People screen.
• Users can delete their account from within the app. Deletion re-prompts for the password, then removes the user’s profile, household, custom meals, meal templates, and intake history from Firestore, and finally deletes the Firebase Auth user record.
• Users can deny camera or photo-library permissions and continue using the rest of the app.

Retention

Data is retained for as long as the user keeps an account. When the user deletes their account from within the app, profile and planning data are removed from Firestore and the Firebase Auth record is deleted in the same flow.

Children

The app is not directed at children under 13 and does not knowingly collect personal data from them.

Contact

Support email: support@snapnutritionapp.com

Terms of Service

Last updated: 4 May 2026

By downloading, installing or using SNAP you agree to these terms. If you don’t agree, please don’t use the app.

1. The service

SNAP is a meal-planning, shopping-list and nutrition-tracking app. Nutrition figures are estimates derived from recipe data and Open Food Facts; they’re for general planning only and are not medical advice. If you have specific dietary or medical needs, consult a qualified professional.

2. Your account

You’re responsible for keeping your login secure and for the activity that happens under your account. You must be at least 13 to create an account (16 in some EU countries).

3. Acceptable use

Don’t reverse-engineer the app, abuse the API, attempt to access other users’ data, or upload content you don’t have rights to. We can suspend accounts that breach these rules.

4. Subscriptions & billing

Free use is unlimited. Premium features are gated behind a subscription, billed by Apple App Store or Google Play. See Subscription terms below for full details.

5. Content licence

The bundled recipes, copy and design are owned by SNAP or its licensors. You get a personal, non-exclusive, non-transferable licence to use them inside the app. Custom meals and notes you create remain yours.

6. Disclaimers

The app is provided “as is”. To the maximum extent allowed by law we disclaim all implied warranties. We don’t guarantee that the app will be uninterrupted, error-free, or that nutrition figures will be perfectly accurate.

7. Liability

Nothing in these terms limits our liability for death, personal injury caused by negligence, or fraud. Otherwise, our liability for any claim relating to the app is capped at the amount you’ve paid us in the 12 months before the claim.

8. Changes & termination

We may update the app and these terms; material changes will be flagged in-app. You can stop using the app at any time. We can suspend or end accounts that abuse the service.

9. Governing law

These terms are governed by the laws of England & Wales. Disputes are subject to the exclusive jurisdiction of the courts of England & Wales, except where consumer law in your country gives you the right to bring proceedings locally.

10. Contact

Questions? support@snapnutritionapp.com.

Subscription terms

Required disclosures for App Store and Google Play subscribers.

What you’re subscribing to

SNAP Premium unlocks: household member planning, full shopping list quantities, pack-size planning, likely leftover notes, day and week optimisation tools, barcode scanning, custom meals, and saved-plan sync for your signed-in account.

Price

• Monthly: £7.99 per month.
• Annual: £59.99 per year (a saving of about £36 vs paying monthly).

Prices may differ in your local currency; the price shown in the App Store / Google Play at the time of purchase is the price you pay. Local taxes may apply.

Free trial

SNAP is not offering a free trial at launch. If a free trial or introductory offer is made available later, the App Store or Google Play purchase sheet will show the offer terms before you subscribe.

Renewal & auto-renewal

Subscriptions auto-renew at the end of each billing period (monthly or annual) at the same price, until cancelled. Your account will be charged for renewal within 24 hours prior to the end of the current period.

How to cancel

• iOS: Settings → [your name] → Subscriptions → SNAP → Cancel Subscription.
• Android: Google Play → Profile icon → Payments & subscriptions → Subscriptions → SNAP → Cancel.

You keep Premium for the rest of the current billing period. Cancelling stops future charges; we don’t pro-rate refunds for partially used periods.

Refunds

Apple and Google process all refunds for subscriptions purchased on their platforms. Request a refund through reportaproblem.apple.com (iOS) or your Google Play order history (Android). Statutory consumer rights in your country still apply.

Linked policies

By subscribing you agree to our Terms of Service and Privacy Policy.

Support & contact

Need a hand? We aim to reply within two working days.

Email: support@snapnutritionapp.com

Common things to include

• The device and OS version you’re on (e.g. iPhone 14 / iOS 17.4).
• What you were trying to do, and what happened instead.
• A screenshot or screen recording, if you can.

Request your data or delete your account

You can delete your account directly inside the app: Settings → Account → Delete account. To request a copy of your data, email the address above with the subject line “Data request”.

Report a security issue

Email the address above with “Security” in the subject. Please don’t publicly disclose vulnerabilities until we’ve had a chance to fix them.